SAP Integration Suite Support Analyst - Lima, Perú - GSB

GSB

Empresa verificada

Lima, Perú

hace 1 semana

Publicado por:

Liam Domínguez

Reclutador de Talento de beBee

Descripción

Must Have

Central development and configuration in SAP BTP Cloud (Integration Suite tenants on SAP BTP)
Integration Suite Runtimes on AP BTP tenants Integration Suite On Premise Runtimes (Edge Cells)

Good-to-Have

Familiarity with SAP modules and core objects

Responsibility of / Expectations from the Role

Provide day to day support for Integration Suite environments (incident management, change management, problem management, capacity management, access management, escalation management, service reporting, configuration management (CMDB in Service Now))
Participate in escalations (Rapid Response Team (RRT)) to help solving crossplatform issues.
Monitor the health of Integration Suite environments. Create necessary monitoring environment and reports/dashboards where needed.
SPOC for interaction with Product Support (vendors like SAP, Microsoft or Google etc.) of the different Integration Suite components.
Manage Deployment / Release to Production process for all integration assets (e.g. Integration Flows) following P&G Change Management Processes.
Provide day to day support for Integration Suite environments (incident management, change management, problem management, capacity management, access management, escalation management, service reporting, configuration management (CMDB in Service Now))
Participate in escalations (Rapid Response Team (RRT)) to help solving crossplatform issues.
Monitor the health of Integration Suite environments. Create necessary monitoring environment and reports/dashboards where needed.
SPOC for interaction with Product Support (vendors like SAP, Microsoft or Google etc.) of the different Integration Suite components.
Manage Deployment / Release to Production process for all integration assets (e.g. Integration Flows) following Change Management Processes.
Integration Asset Management. Maintain Integration Suite technical artefacts and their linkage to contact information (integration artefact owner and service line) and business context (business process, solution, criticality etc.) in EAI Integration Inventory.
Responsible for Platform Stewardship/Controls (e.g. executes audits, CSA, BIA, BIT, etc.)
Maintain CSV (Computerized System Validation) documentation and execute retesting if when needed.
Own Platform Continuity Planning, Testing and Execution (e.g. DR drills and table top exercises or real DR)
Own installation and configuration of Integration Suite software components.
Manage Software Upgrades of Integration Suite Components where needed.
Provide consultancy/training on the Integration Suite components and its standards to Integration Suite customers.
Continuous improvement of Integration Suite platform
Contribute to Integration Suite Platform Architecture
Collaborate with infrastructure teams on specific tasks, e.g. patching and upgrades.

Requisitos

Desired Experience Range
8-10 yrs

Required Technical Skill Set:

SAP Integration Suite on BTP

English advanced

Beneficios

Benefits:

Law Benefits

Remote

Courses and Certifications

Tipo de puesto:
Tiempo completo

Salario:
S/.1, S/.2,543.05 al mes

Experiência: