Manager Outbond - Lima, Perú - Adidas

Adidas

Empresa verificada

Lima, Perú

hace 1 semana

Publicado por:

Liam Domínguez

Reclutador de Talento de beBee

Descripción

Purpose:

Lead a welltrained, highly effective Fulfilment Center outbound team to ensure all orders are delivered to the agreed service levels, meeting or exceeding customer expectations
Key Responsibilities:
Plan and control the monthly and daily operational volume of all channels considering sales plan and fulfilment center capacity ensuring maximum optimization of the resources by close working with Customer Service (Wholesales), Allocation and Buying (Direct to Consumer) and Order Fulfilment (Supply Chain and Regional eCommerce) teams.
Lead and plan together with the 3PL (third party logistic) and Transportation team the outbound resources to achieve the forecasted volumes and priorities ensuring on time and in full delivery to all customer orders.
Coordinate with the 3PL (third party logistic) and Transportation to meet daily requirements of all customer demands including picking, VAS (valued added services), packing, shipping and working day exceptions.
Plan and coordinate eCommerce events ( ex: cyber days, cyber wow) and service improvement initiatives or projects, ensuring orders are fulfilled and delivered meeting or exceeding consumer expectations.
Monitor embellishment process, ensuring the ontime contact with Marketing for free of charge campaigns, correct embellishment platform update and dully cost allocation for involved 3PL services and supplies required.
Plan, develop and implement new methods, procedures, system & process improvements; designed to remedy customer needs while improving compliance, minimizing operating cost, and achieving greater customer satisfaction.
Lead, propose and implement outbound efficiency plans, coordinating all necessary tasks with 3PL (third party logistic) and Transportation team, to minimize current CPU (cost per unit), improve SLAs (service level agreements) and KPIs (key performance indicators) ensuring all targets are achieved.
DC project management: Monitor and follow up the Site improvement Plan (SIP) supporting the implementation of the different initiatives defined for the different areas and processes in the DC looking for cross functional and teamwork environment.
SAP Key User, providing training and support to all FC (fulfilment center) team and leading contact with Local & Regional IT (Information Technology) to ensure all support is provided in timely manner to guarantee correct fulfilment center operation.
Lead direct report to deliver positive operational results. Responsible to provide timely feedback, effectively coaching and empowerment with the purpose of develop Supervisor Outbound career.
Key Relationships:
3PL (Third part logistic provider)
FC (fulfilment center) team
Transportation
Order Fulfillment (Supply Chain Management)
Customer Service
Allocation & Buying team (Direct to Consumer)
Marketing: SPOMA & Brands

- eCommerce

Regional team

IT (Information Technology)

Local and Region
FP&A
Accounting & GBS
Embellishment team (3PL)
SCM regional team
Knowledge Skills and Abilities:
Excellent analytical skills
Strong communication and interpersonal skills
Ability to manage diverse stakeholders
Team player
Consumer Oriented
Advance Excel and/or Access knowledge
Project management skills.
Strong knowledge of SAP & WMS (warehouse management system) and Warehouse operation processes.
Fluent in English, both written and spoken.
Requisite Education and Experience:
University degree in Engineering, Business or Logistics.
Minimum of 5 years' experience in Supply Chain Management, leading world class operations.
2 years people management experience

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME.

WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE:
THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE:
Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP:
Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION:
Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY:
Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY:
Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT:
Value all players. Display empathy, be inclusive and show dignity to all.

ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
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