QA Lead Calibrator- English - Lima

We are seeking a detail-oriented QA - Lead Calibrator (English Advanced) to join our Quality team. · Act as a subject matter expert for assigned quality programs. · Collaborate with Global Quality and client stakeholders to ensure consistent quality application. · ...

We are seeking a detail-oriented, · proactive and collaborative QA - Lead Calibrator (English Advanced) to join our Quality team. · The ideal candidate will be experienced in quality assurance within BPO/KPO environments, · and skilled at leading calibration sessions that drive a ...

We are seeking a detail-oriented, · proactive,and collaborativeLead Calibrator (Portuguese and English Advanced) · to join our Quality team. ...

We are seeking a detail-oriented proactive and collaborative Lead Calibrator Portuguese and English Advanced to join our Quality team. · ...

We are seeking a detail-oriented, proactive, and collaborative QA - Lead Calibrator (English Advanced) to join our Quality team. · We require someone who is experienced in quality assurance within BPO/KPO environments, skilled at leading calibration sessions that drive alignment, ...

We are seeking a detail-oriented QA - Lead Calibrator (English Advanced) to join our Quality team.The ideal candidate will be experienced in quality assurance within BPO/KPO environments, · ...

We are seeking a detail-oriented, proactive and collaborative · Lead Calibrator (Portuguese and English Advanced) to join our Quality team. · The ideal candidate will be bilingual (English and Spanish), experienced in quality assurance within BPO/KPO environments, · and skilled ...

We are seeking a detail-oriented, proactive, and collaborative Lead Calibrator (Portuguese and English Advanced) to join our Quality team. · ...

We are seeking a detail-oriented proactive collaborative Lead Calibrator Portuguese English Advanced to join our Quality team.The ideal candidate will be bilingual English Spanish experienced in quality assurance within BPO KPO environments skilled at leading calibration sessions ...

We are opening 40 independent service opportunities for Bilingual Interpreters to provide real-time language support between English-speaking professionals and Spanish-speaking individuals across a variety of contexts. · ...

The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (eg email chat) for accuracy and adherence to established quality standards This position assists in the output of assessing quality standards pr ...

We are looking for a dedicated and experienced trilingual QA Supervisor (Spanish - English & Portuguese) for our QA Process to lead and supervise a team of Quality Analysts. · Lead and supervise a team of Quality Analysts. · Establish performance expectations. · ...

CookUnity delivers 50 million meals a year from industry best chefs to homes across the country. · Audit customer interactions using established QA rubrics and scorecards · Document clear audit findings and insights in alignment with QA guidelines · ...

Monitors and evaluates inbound and outbound calls and other contact methods to meet departmental productivity requirements. · Reports results of evaluations to business stakeholders. · ...

We're building and scaling an RPO business unit serving clients in the US + LatAm. This is not a traditional recruiting manager role. · You will be the owner of the business unit—responsible for growth, delivery, client success, and profitability. ...

We are hiring on behalf of our client, one of LATAM's most dynamic and fast-growing iGaming brands. In this role you will lead a high-performing pod of Customer Service Agents in our new CS LATAM Hub based in Lima. · You will help shape a culture of continuous improvement and acc ...

We are hiring on behalf of our client one of LATAM's most dynamic and fast-growing iGaming brands. We are looking for a Bilingual Customer Service Supervisor to lead a high-performing pod of customer service agents in our new CS LATAM Hub based in Lima. · You will help shape a cu ...

A fast-expanding organisation in the iGaming sector is seeking an experienced Operations Manager to lead the launch and ongoing management of its in-house support center. · ...

Lead and oversee new in-house customer service operation in Lima, Peru. · Daily monitoring of crucial KPIs such as Service Level (SL), Average Handle Time (AHT), Abandonment Rate, · ...

We are hiring on behalf of our client, one of LATAM's most dynamic and fast-growing iGaming brands We are seeking a Customer Service Operations Manager to lead and oversee their new in-house operation in Lima, Peru. · This is a unique opportunity to directly influence the custome ...