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- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client's products, services, and promotions.
- Document and update records in the required systems.
- Provide excellent customer service by taking quick and effective action to resolve customer issues.
- Intermediate to advanced English level.
- Be empathic, respectful, proactive, and enjoy helping others.
- Active listening skills.
- Being part of the TOP Team.
- Connecting with the best talent in the industry.
- Performance Bonuses.
- Transportation Bonus.
Chat - Customer Service Associate - Lima, Perú - Teleperformance
Descripción
What We're Looking for
Why TP?
We are experts in digital business services in 95 countries with nearly 500,000 Teleperformers around the world Great Place To Work has certified us as one of the best places to work for in Perú and the world. We don't stop innovating and we always go beyond.
Make a difference with the TOP Team
What you'll do as a Customer Service Associate:
This is what you need to be a part of the TOP Team:
Discover TP's perks:
Join the TOP Team and connect the world to the most recognized brands in 170 markets.