naomi arbulu

Hello! My name is Naomi Arbulu, and I am a dedicated and hardworking professional with a strong background in customer service. I pride myself on being a quick and enthusiastic learner, always eager to acquire new skills and knowledge to enhance my performance. Throughout my career, I have specialized in delivering exceptional customer service, ensuring that every client interaction is positive and efficient. My commitment to excellence and my passion for helping others has consistently driven me to go above and beyond in my role, making me a valuable asset to any team.

AT&T

Retention Specialist

2022

• Retained high-value customers through effective solutions and communication.
• Exceeded retention targets and built strong customer relationships.

Sales Specialist
2023

• Identified customer needs and recommended products, surpassing sales targets.
• Ensured a seamless and positive purchasing experience.

Supervisor
2023-2024

• Supervised and mentored a team of representatives and specialists.
• Monitored performance, provided feedback, and maintained service quality.

Clevertone

Personal Assistant & Accounting Manager
2024

• Assisted CEO with administrative tasks and project management.
• Managed accounting functions for marketing accounts.

Hospitality Management (In Progress)
ISIL 2022
 

English Studies
San Martín University
2018-2020