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Miraflores

    On-Site Technical Support L2 - Miraflores, Perú - Stefanini

    Stefanini
    Stefanini Miraflores, Perú

    Encontrado en: Talent PE C2 - hace 3 días

    Default job background
    temporary
    Descripción

    JOB DESCRIPTION

    Sé parte de Stefanini En Stefanini somos más de genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.

    Seguro no te quieres quedar fuera

    On-Site Technical Support L2

    ¿Por qué te elegiremos? Porque los desafíos que asumirás reflejan tus ambiciones

    RESPONSIBILITIES AND ASSIGNMENTS

  • Soporte a todo el parque de PC's y periféricos (pin pad - ticketeras - etc)
  • Resolver los incidentes de hardware y software in situ
  • Soporte a incidentes referentes a Software base
  • Preparación, instalación, configuración y cambio de equipos de cómputo
  • Clonación de equipos, backup de la información del usuario
  • Personalización del equipo y restore de la información
  • Preparación de equipos para ser entregados al proveedor y usuarios
  • Atenciones de primera línea a impresoras
  • Mantener actualizado el inventario de Hardware
  • Preparación de reportes e informes de gestión según alcance
  • Traslado y movimientos de equipos entre sedes del cliente (conducción de vehículo, asignado por la empresa)
  • Registro manual y control de movimientos de equipos - guías

    • REQUIREMENTS AND QUALIFICATIONS

  • Profesional con estudios técnicos concluidos en sistemas, informática o similares.
  • Conocimientos en ITIL Foundation (deseable no obligatorio)
  • Conocimiento en metodologías ágiles (deseable)
  • Experiencia en el manejo operativo de activos, inventarios o almacenes
  • 1 año o más de experiencia profesional.
  • Conocimiento técnico en HW (deseable)
  • Conocimiento intermedio de MS Office.
  • Conocimiento de herramientas de gestión de TKTS (deseable)

    • ADDITIONAL INFORMATION

    Conoce a Stefanini

    Somos una empresa global con 35 años de experiencia en el mercado, ofrecemos una sólida selección de servicios como: automatización, nube, Internet de las cosas (IoT) y experiencia de usuario (UX).

    Creemos que la tecnología puede revolucionar una empresa y la innovación es fundamental para fomentar el desarrollo y la competitividad. También valoramos las nuevas ideas y el poder de una mente abierta, por lo que reconocemos que cada talento es esencial para la calidad de nuestros proyectos y especialmente para nuestro progreso.

    Mantenemos nuestra excelencia invirtiendo en innovaciones tecnológicas, las mejores alianzas, adquisiciones de empresas en todo el mundo y la contratación de profesionales altamente capacitados.

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